Commercial Terms and Refund Policy

Welcome to Arling Davis. By purchasing tickets or merchandise from our platform, you agree to the following terms and conditions. These terms outline the commercial framework for transactions and our refund policy to ensure transparency and fairness in every interaction.

1. Delivery of Goods

Merchandise purchased on our platform will be delivered within 30 days, depending on the client’s location.
Customers are responsible for providing accurate shipping details to avoid delays.

2. Replacement of Damaged Items

We ensure the quality and condition of all merchandise before dispatch.
In the event that items are damaged during shipping, they will be replaced, provided they are the original product delivered and reported within 7 days of receipt.

3. Event Disruptions

Arling Davis is not responsible for disruptions of events due to weather conditions, government restrictions, or other unforeseen circumstances. No refunds will be issued in such cases.

4. Violence at Event Venues

Arling Davis cannot be held accountable for occurrences of violence or safety breaches at event venues. No refunds will be issued for tickets purchased to events where such incidents occur.

5. Refunds for Technical Issues

In the event of a technical issue with the online payment platform, refunds will be processed promptly once the issue is confirmed by our technical team.
Customers are encouraged to report payment issues immediately via our support channels.

6. General Refund Policy

Tickets: Refunds for tickets are not provided unless the event is canceled by the organizer.
Merchandise: Refunds are not provided for merchandise unless the item is damaged and cannot be replaced.

7. Customer Support

For all inquiries or claims regarding delivery, replacements, or refunds, please contact our support team at support@arlingdavis.com. Provide your order or ticket reference number to expedite assistance.

8. Liability

Arling Davis is a facilitator of ticket sales and merchandise. We do not own or operate event venues, nor do we control event logistics. Our liability is limited to the ticket or merchandise purchase process only.

Acceptance of Terms

By completing a purchase on arlingdavis.com, you agree to abide by these terms and conditions. We reserve the right to update this policy as necessary and will notify customers of significant changes via email or website announcements.